The tourism and hospitality sector has had an important influence in the evolution of Kyield. Kyield's founder Mark Montgomery and his wife Betsy met in 1979 while working at Mt. Rainier National Park as junior managers, then opened their own popular inn located in Leavenworth, Washington where Montgomery became active in local, regional, national, and international tourism. During the 1980s Montgomery began publishing and consulting others across the western U.S., leading to multiple senior executive positions and serving on local and national industry association boards.
A bit of background related to Kyield and tourism:
The incubator and lab where Kyield was first concieved was spun off from the consulting firm specializing in tourism and hospitality.
The theory 'yield management of knowledge' was influenced by early yield management programs running reservation systems on old IBM mainframes.
Among the first self-guided management systems available outside of franchising were produced by the same consulting firm and authored by a team of specialists led by Montgomery.
The self-guided systems were published on-line in one of the first large-scale networks developed by the incubator online in 1996, assisting many individuals and companies close financing and improve operations.
Related technologies have evolved to the point where the vision of yield management of knowledge across the organization is now possible. By extending business intelligence to and from workers on properties almost anywhere in the world it opens up many options to leverage the people-centric industry for crisis prevention, higher quality customer service, preventative maintenance, innovation, and advanced analytics with structured data employing methodology that is only now becoming possible in near real-time.