New series under development: Semantic Scenarios for the Intelligent Enterprise. Use case scenarios for government, education, and several industries.
Scenario 1: Maya and the global parcel delivery business (Innovation, meritocracy, alignment, product, project, competition, recruiting, profitability)
Unleash the Innovation Within(PDF, 11/08). A white paper on knowledge systems generally and Kyield in particular. By Mark Montgomery, with Russell Borland.
Building a Business Case for Kyield (PDF, 2005). A business case submitted to the U.S. Government post Katrina that influenced the Katrina report, helping to place knowledge systems on the White House agenda for the first time: original, by Mark Montgomery.
Knowledge Management and the Role of the CKO (PDF). A chapter from: Knowledge Management: A Catalyst for Electronic Government. Management Concepts, Vienna, VA, 2001, by Dr. Robert Neilson.
